We response for one year warranty for the machine, however, it without any human conduct. And provide one-year free spare part for
client. And send engineer to client’s company with client’s provision for flight charge and accommodation. Help install the
machine, teaching their staff operate the machine and also, we do have a private school which help our client sending their staff
to china, help them training.After sales service:
1.Installation & adjustment
After the equipment are arrived at the customer’s site, the customer is responsible for unpacking and arranging the equipment
according to the placement drawing; and does under our install-adjust technicians’ guidance. Costs of the staff are decided at
We are responsible for offering the technical training to user. The training content includes the structure and maintenance of the
equipment, control and operation of the equipment. Through training, users’ technical staff can grasp and the skill of operation
and maintenance proficiently, and deal with the general troubles in time. We will appoint qualified technical staff for the
The buyer can send staff to our company for learning.
We guarantee the goods offered are brand-new, not used, with latest design and suitable material made, and we guarantee the
specification of the equipment is consonance with the contract.
We guarantee the line achieve product technical performance indicators within 5 days after feeding operation through the correct
guidance of the installation and commissioning.
We are responsible for the fault and damage of the production line caused by our design, technology, manufacture, installation,
adjustment and material defect etc. that all belong to our responsibility.
The warranty period is 12 months after acceptance check of the production line. If there is any different between the furnished
equipment in the customer’s factory and the equipment concerned in the contract, the users have the right to pass the inspection
book to the legal department to claim for compensation to our company within goods warranty period.
Offer 12 months maintenance period to the problem that caused by our design, manufacture and the material quality, and offer the
relevant parts and effective service for free for above reason. We will offer a widely and favorable technical support, after
service all the time after guarantee period.